Returns & Exchanges

At Honolulu Pickleball Company, we want you to be fully satisfied with your gear; if your equipment doesn't meet your expectations, you can return or exchange it within 30 days of purchase. Items must be in original, unused condition with all packaging intact to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Gear

Securely place the unused items in their original packaging, ensuring all tags and protective films are still attached to the paddles or accessories.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing